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I appears there are multiple people with this issue. My meeting apparently stopped recording on my USB drive, and now it will convert but only get to 99% and leave me with a .tmp file. It's a 4 gig file. It's so very close to complete, but not usable for those unable to attend yesterday's workshop session.
I have tried starting a new meeting, recording, stopping the recording, moving the old files into the new folder, and then ending the meeting, and THAT'S where it appears to be converting but will not get beyond the 99%. I am so frustrated and frankly, in trouble with the workshop participants who were planning on viewing the session today.
HI! I see you posted this a little while ago but in case it happens again or someone else reads this, it may be worth finding the file in your file viewer and checking the name of it carefully. It seems that Zoom has a mechanism for protecting files that were not able to convert to MP4s fully due to computers shutting down. You may see that is saved with a name that is an instruction like mine was. The program named it "double click to covert". After I double-clicked the file, it was transferred into a version I could use as usual. Maybe this will work for others.
This is the BEST response! Thank you Anonyme for taking the time to post this for others like me who came along after the original responses. Indeed, it does seem as though that 'click recording' file from Zoom is a safety mechanism. I did exactly what you said and it worked. I wish there was a way for me to upvote your response so that it appears at the top for other persons who experience this problem.
I am using a Mac and save Zoom recordings to my computer. In the file window that usually has all of the files associated with the recording, that is where I initially encountered the mp4.temp files. *In that same folder* were two files with little blue Zoom icons that were named "double click to convert." These were the errant audio and visual files. I then double clicked those files, they were converted, and the files were usable once more. Once you click them and the files convert, they will disappear.