joining meeting timeout fail to join the meeting | Community
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Newcomer
May 12, 2023
Question

joining meeting timeout fail to join the meeting

  • May 12, 2023
  • 2 replies
  • 0 views

 

    1. errorCode: 1
    2. errorMessage: "Fail to join the meeting."
    3. method: "join"
    4. result: null
    5. status: false

    2 replies

    Community Manager
    May 12, 2023

    Hey @Luckyithouse are you by chance getting this error in return using the Zoom SDK https://developers.zoom.us/docs/meeting-sdk/web/? Or are you just joining a meeting normally? Just trying to get a better understanding when and where this error is occurring, thanks! 🙂

    Newcomer
    May 23, 2023

    We are having the same error message when joining a webinar using the Zoom SDK. We've tried both webinars and meetings to no avail. We are seeing in our dev and production environments. The WebSdk version we are using is: 2.5.0

    Newcomer
    August 10, 2023

    I also encountered a similar problem recently. I'm using Zoom Web SDK version 2.6.0, and according to Zoom's documentation, starting from version 2.7.0, the SDK key and meeting SDK are required. However, even with version 2.6.0, I'm still experiencing the same issue, which suggests that the problem might not be solely related to the version of the SDK.