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2022-02-07 01:10 AM
I'm using a laptop ACER 5750G recently updated to Windows 10. A few minutes or even only seconds after having started a Zoom-Meeting, the meeting interrupts and the internet connection (ethernet and wifi) does not work any more. I can use internet only after rebooting the laptop.
With Windows 7 I did not have this problem on my computer.
What I already tried: disinstall and reinstall Zoom latest version. Did make any difference.
Can you help me with this problem?
2022-06-02 11:48 AM - edited 2022-06-02 11:53 AM
Hi @dgdelrosario23 if your computer is completely disconnecting from Wifi rather than just Zoom specifically, I don't believe this would be a Zoom issue. Suggest trying to Update Windows and updating your Zoom client.
A couple of questions though:
2023-02-01 05:39 PM
Hi, I have the same issue, this only occurs when a Zoom meeting is initiated otherwise the computer will run fine. I have even reset Windows 10 and the issue still persists.
2023-02-21 12:52 PM
A lot of user (including me) have this issue:
Only happens on Ethernet, only happens with zoom, i'm using an ethernet card part of a Lenovo hub in a thunderbolt port. Any idea?
2023-02-22 06:29 AM
Hi! I resolved by using wi-fi connection rather than LAN cable. I have no idea what's the real problem behind...