You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.
Learn more about our hybrid event experienceEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2022-02-07 01:10 AM
Hi!
I'm using a laptop ACER 5750G recently updated to Windows 10. A few minutes or even only seconds after having started a Zoom-Meeting, the meeting interrupts and the internet connection (ethernet and wifi) does not work any more. I can use internet only after rebooting the laptop.
With Windows 7 I did not have this problem on my computer.
What I already tried: disinstall and reinstall Zoom latest version. Did make any difference.
Can you help me with this problem?
2022-06-02 11:48 AM - edited 2022-06-02 11:53 AM
Hi @dgdelrosario23 if your computer is completely disconnecting from Wifi rather than just Zoom specifically, I don't believe this would be a Zoom issue. Suggest trying to Update Windows and updating your Zoom client.
A couple of questions though:
2023-02-01 05:39 PM
Hi, I have the same issue, this only occurs when a Zoom meeting is initiated otherwise the computer will run fine. I have even reset Windows 10 and the issue still persists.
2023-02-21 12:52 PM
A lot of user (including me) have this issue:
https://www.reddit.com/r/Zoom/comments/ix7d3b/zoom_crashes_wifi_and_ethernet_randomly/
Only happens on Ethernet, only happens with zoom, i'm using an ethernet card part of a Lenovo hub in a thunderbolt port. Any idea?
2023-02-22 06:29 AM
Hi! I resolved by using wi-fi connection rather than LAN cable. I have no idea what's the real problem behind...