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M
Newcomer
Mandy596
Newcomer
July 12, 2023
Question

how to take control with an ipad

  • July 12, 2023
  • 1 reply
  • 2 views

Hi,

How to allow an Ipad tablet user to manipulate the screen of the host of a meeting who is sharing his screen on his PC?
I myself use a PC. One of my clients uses an Ipad. It can't take control of my mouse or act on my screen. How to solve this problem?

Thanks

1 reply

F
Community Champion | Customer
Frank_TB
Community Champion | Customer
July 12, 2023

Hello,

Not all zoom clients have all the Zoom abilities. The desktop client  is the most fully featured client and then the other clients have less abilities. 

 

If you joined a meeting on an iOS or Android device, you can't request remote control or give remote control. The participant who is screen sharing with the Zoom desktop client must give you remote control.

 

https://support.zoom.us/hc/en-us/articles/360027397692-Zoom-Meetings-and-Webinars-comparison-by-platform#note 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

M
Newcomer
Mandy596Author
Newcomer
July 12, 2023

THANKS!

I specify.

I have a PC. I give control. However, the person I give control to has an Ipad tablet. This person fails to take control and act on my screen. For what?

E
Newcomer
educate79
Newcomer
January 13, 2024

I have this same problem. I can give remote control, but it's like they can't accept it. No matter how many times they tap on the screen to take over, it still says "waiting" on my end. Is there a way to fix this?

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