Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
Showing results for 
Search instead for 
Did you mean: 

how do i recover my recordings


Hello there, I am Gaurav from Western Steel Agency. A few days ago, I recorded a Zoom meeting, and that recording is supposed to be found on Zoom. but when I click on "View", it shows the recording doesn't exist. This is a very important recording for my job purposes, so please suggest me what I can do.


Zoom Moderator
Zoom Moderator

Hi @wsaindiaagency4 can you please clarify if this is a cloud recording or a local recording? Suggest looking into our KBs on Troubleshooting Zoom Recordings, if none of the Recommended KBs are of help, please let me know and we can further troubleshoot! 


Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️


How to recover a deleted cloud recording
Sign in to the Zoom web portal.
In the navigation menu, click Recordings.
If there are any cloud recordings in the trash, you will see a Trash icon at the top right. 
Click Recover on the right to retrieve the recording.
Click Recover again to confirm.


J Wick