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Newcomer
January 10, 2023
Question

gallery view recording

  • January 10, 2023
  • 1 reply
  • 1 view

Hello,

 

     I recorded an interview over Zoom and used Gallery View.  I hid my self-view so that during the meeting, I wasn't distracted by my own image and saw a full screen of the person with whom I was speaking.  Unfortunately, it seems to have only recorded his image, and not mine as well.  Is there any way to fix this?  I understand that I need to not hide self-view going forward, or use speaker view, but for this interview which cannot be remade,  is there anything I can do to get back both our images?   Thanks.

    1 reply

    YaBoiB
    Community Champion | Employee
    Community Champion | Employee
    January 10, 2023

    Hello @jje1983

     The only way that I can think of to fix this is if you had multiple views (speaker view, gallery view) enabled on your recording settings. Then a file for each view will be in your recording tab and you can download and edit the recording together. Otherwise once a recording is sent to your account we have no way of fixing it. 

     

    Sorry, 

    Brandon