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This article has more information about how to set up a custom disclaimer: https://support.zoom.us/hc/en-us/articles/360051221831-Creating-a-Zoom-custom-disclaimer
If your option to to enable is greyed out, its likely set at the Account or Group level by an admin and cannot be changed without their permission.
I am the only person on my Zoom account. I am the admin. However, when I try to access settings for my disclaimer (which I set up a few months ago) I no longer have access. I get a message saying, "Only IT admin can make changes to this setting."
I assume there is an admin setting somewhere that must be changed?
Don’t read too much into the IT acronym. If you’re an Admin on the account, go to Admin -> Account Management ->Account Settings and scroll down. You should see this:
The presence of the lock button (red circle) means you’re in the right place. Click the switch (if off/grey) to turn it (blue). Configure the settings there.
Then you can go to your personal settings and turn it on or off – unless you click the Lock button on, which means the setting will apply to all users on the account.
Hey, @CoachBill I was researching your question and was about to point out the same Zoom Support article @Bort did, but looks like you found it already. Yes, it’s an Admin option. I got to wondering why the switch is present on the Personal settings menu, and I think it’s to alert the observant user that there will be a disclaimer on their meeting. It’s ON if there is a disclaimer set by the admin, and OFF if there isn’t one … but either way, its greyed out a bit and not changeable for the user, and has this special note: