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AcidCap
Newcomer
March 25, 2022
Question

cloud recording

  • March 25, 2022
  • 1 reply
  • 0 views

I recorded a meeting yesterday

my collaborators confirm the permission to record procedure

recorded to the cloud

I was above my data storage limit

No zoom recording has been sent

Deleted old meetings to restore data storage

But cannot find recording and no email sent

      1 reply

      IP-Man
      Community Champion | Employee
      IP-Man
      Community Champion | Employee
      March 25, 2022

      @AcidCap 

       

      I would suggest that you log a problem with Zoom Support at
      https://support.zoom.us/hc/en-us/requests/new so support can help you check if there are recorded session in the cloud under your account.

       

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