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Zoom AI Companion2022-06-12 06:27 AM
2022-06-12 08:48 AM - edited 2022-06-12 08:49 AM
Hi, @JRanasinghe,
How long was your meeting? And when was it recorded?
See this Zoom Support article’s Limitations section for information:
https://support.zoom.us/hc/en-us/articles/203741855-Starting-a-cloud-recording
The first bullet of Limitations says:
If your meeting recording is 2 hours long on a Sunday morning, I’d expect it to take 4 hours or more. Many church groups have recordings being generated at this particular time. Be patient. But if it’s still not available in a few more hours, create a ticket with Zoom Support staff.
The volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new