cannot generate meeting registration report

[swillett]

I have a meeting happening tomorrow, registration is required, and 17 people have registered.  However, when I go to generate a registration report, and select a a period that includes tomorrow, it doe not offer me the upcoming meeting to generate a report for.

[igorn]

Hello!

Have you tried generating the report based on meeting id instead? Another option would be to go into the originally scheduled meeting and look under the registration sections to see a list.

[swillett]

I tried both by ID and by date - all it says when i search is "no data".  I know I can look at the list of registrants, page by page, but I want to export the entire list.  I have been doing this for at least a couple of years.

I attach screen shots of editing the meeting to show required reg and date, showing the 17 have registered, and the "no data" response page.

[gjconnie]

did you ever find an answer? I'm trying not to panic but I can get no help from zoom whatsoever