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can't seem to set up closed captioning on my ipad. yes i've been searching around

eric801
Listener

Hi, pretty new to zoom. My mom's 101, loves it when i call but her hearing is not good at all.

I was able to get CC working on my pc and as a host can set up closed captioning which shows well on my host pc but on my ipad,  I only see half a sentence and often the whole sentence never does display., sometimes i get cc on the ipad, sometimes not. same with my i phone

both ipad and iphone are updated. I don't see the cc tool bar on the ipad or iphone like i do with the pc.

 

 

The other thing is as a host on my ipad i also don't have the tool bar which shows setting, meeting etc.

am i trying to do something that can't be accomplished or am i just a dummy.

1 REPLY 1

CarlaA
Zoom Moderator
Zoom Moderator

Hi @eric801, I am sorry I missed this! Please scroll down to the Android/iOS section of this knowledge base article and let me know if that helps! Viewing Captioning in a Meeting or Webinar