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Newcomer
August 18, 2021
Question

automatic recording

  • August 18, 2021
  • 1 reply
  • 0 views

Why did my meeting not produce a recording? The meeting recording option was set to  automatic recording. I signed in and was allowed by host. After approx.  3 minutes, host transferred host duties to me, he remained in the meeting until the end, and signed out of the Zoom account. There's no recording of the meeting in cloud storage and none rendered locally when I left the meeting. The meeting would have produced a file greater than 1GB, which is the limit, but no notification was received either. I need this board meeting video, how would I be able to retrieve it?

    1 reply

    Bort
    Employee
    Employee
    August 18, 2021

    Hi @Eva2eden , 

    I'll send you a private message to get more info. 

    Newcomer
    September 29, 2021

    I tried to record a zoom meeting.  I put it on pause before closing the meeting.  Did it get saved?  Deleted?
    Is it in limbo someplace?

     

    Bort
    Employee
    Employee
    September 29, 2021

    Ending a meeting will also end the recording, even if it was paused. 

    If it was a local recording, it would be saved on the device directly, whereas a cloud recording would be on the web in your Zoom account under Recordings.