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"Please provide a correct phone number" when trying to add phone contacts.

rwfaught
Listener

The first time I used Zoom on my new Samsung S21 I tried to connect phone contacts and it asked for my phone number.  I entered the correct phone number and received a one time code which I failed to put in correctly.  Now everytime I try to redo it the zoom app tells my to please provide a correct phone number.  It has no other options.  I have Uninstalled the app and reinstalled and that didn't help.  Am I just forever screwed on adding phone contacts now?

2 REPLIES 2

Tamerin
Listener

Did you ever get a solution to this? I have the same issue. 

RN
Zoom Moderator
Zoom Moderator

Hi @rwfaught @Tamerin it's been some time since you've posted your discussion! Have you looked into the personal section of the KB on customizing your profile? Have you attempted to access the web portal from a desktop computer rather than mobile to see if you're able to edit? 

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