Zoominvitations bounce back | Community
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Newcomer
December 13, 2022
Question

Zoominvitations bounce back

  • December 13, 2022
  • 1 reply
  • 2 views

I have a zoom account. Since yesterday i get info 'Unauthorized sender address'

What can I do?

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    December 13, 2022

    Hi, @Cornelia2,

     

    I'll need more information:

    • Is this a Basic (free) account or a Licensed (paid: Pro, Business, etc.) account?
    • What type of computer and operating system are you using?
    • What Zoom client version is installed?
    • How are you sending the invitation?
      • Copied/pasted the Zoom Invitation into an Email
      • Having Zoom send invitation from the Registration options menu
      • Sending invitations with Google or Outlook plug-in
      • Something else... please describe
    • If you can provide a screen shot of the error message with some context around it (without capturing any personal information), that would be helpful.

    With most of that information, I might be able to help.