Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Have a user whose zoom refuses to uninstall
User is on Windows 10
Tried the obvious uninstall zoom from control panel -> programs
zoom no longer in apps now
I believe there may be some zoom files in the registry but what's bizarre is the application doesn't appear in the Control panel -> programs and features and the Settings apps & features
I've downloaded the latest zoom meetings client from the zoom download centre (5.15.6)
When i try to install the new version.
a download option with a bar for a few seconds appears then disappears and the old zoom client would open don't have the exact version number but its (5.11.xx)
the zoom registry ive deleted so far is inside for Zoom
Any help appreciated
I know I have been provided different versions of the ZoomClean.exe file by different support technicians, it may be possible you need to try a different version of it. I have been unable to find a location to download the CleanZoom.exe file just searching Zoom.us so they seem to keep that from using it for general cleanup and they don't really have a version number on them to know if you have a good or current version. The one I usually use is dated 4/4/22 is 540KB and details show as version 3.6.1130.616. It would not allow me to attach the file to this post, sorry.
My other suggestion would be to use something like PiriForms CCleaner to cleanup anything leftover in your registry after uninstalling Zoom before trying to reinstall.