Zoom web portal and ipad app don't sync | Community
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N
Newcomer
nhpoweryoga
Newcomer
February 9, 2023
Question

Zoom web portal and ipad app don't sync

  • February 9, 2023
  • 8 replies
  • 0 views

Hi, when I login to zoom via the website I can see all my upcoming meetings. However, with the zoom app on my ipad all my recurring meetings are no longer visible. I've uninstalled and reinstalled the app, updated the iOs and it still isn't working. 

 

has anyone else experienced this issue?

 

      8 replies

      S
      Community Champion | Employee
      sachinzoom
      Community Champion | Employee
      February 9, 2023

      Hello,

       

      Please try these steps:

       

      https://support.zoom.us/hc/en-us/articles/115005506303-Syncing-calendars-on-the-Zoom-app-for-iOS

       

      If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

      M
      Newcomer
      Mynyellow
      Newcomer
      February 9, 2023

      I don’t need to sync with calendar, I need to sync with website and iPad 

      S
      Community Champion | Employee
      sachinzoom
      Community Champion | Employee
      February 10, 2023

      Hi everyone,

       

      These steps from the KB article I mentioned above will sync your calendar on your iOS device and hence display all meetings. Can everyone please validate the settings on your iOS devices ?

       

      1. Sign in to the Zoom mobile app.
      2. Tap Settings  
         

         

        .
      3. Tap Meetings.
      4. Tap Synced calendars.
      5. Tap the Sync Zoom Meetings from calendars toggle to on 
         

         

        .
      6. Tap any calendars that you would like synced with Zoom. A blue check will appear next to the calendars you've selected.

      Here's the screenshot from my iphone 12.

       

      Let me know if that helps

       

      N
      Newcomer
      nhpoweryogaAuthor
      Newcomer
      February 9, 2023
      This post has been deleted.

      Hi, 

       

      This didn't help, unfortunately. anytime I add a meeting on my desktop it seems to be automatically deleted from the ipad app. And now all my 26+ recurring meetings no longer show up on the ipad app, but they are all visible on my desktop computer. 

      Is there a fix for this?

      G
      Newcomer
      gcannon
      Newcomer
      February 9, 2023

      This is happening to me as well. I have forced restarted, uninstalled and reinstalled, still not working. Showing only one meeting out of the week.

       

        W
        Newcomer
        washingtonshoto
        Newcomer
        February 9, 2023

        This is happening to me as well on both my ipad and iphone. It was working and showing all upcoming (recurring) meetings as of ~4pm PST but then not working and only showing 1 of the upcoming (recurring) meetings as of ~6pm PST. It's not even the very next upcoming meeting that it's showing. Web and Windows work fine and show all upcoming meetings.

          G
          Newcomer
          gcannon
          Newcomer
          February 9, 2023

          a temporary fix- I logged into zoom.com on my ipad and all the meetings were there! app still just shows one. At least i can still use the ipad to stream my classes.

           

            H
            Newcomer
            hollyday
            Newcomer
            February 10, 2023

            So, use the browser on the iPad?!

            M
            Newcomer
            mandala1
            Newcomer
            February 10, 2023

            Great tip!  My recurring meetings are not showing up on the app on my phoneor iPad too but if I open the zoom website they are there.  The strange thing is that on the app on my computer they show up.  I don't have access to live chat so can't get a response from anyone in zoom on a full fix.

              M
              Newcomer
              mandala1
              Newcomer
              February 10, 2023

              I did this but unfortunately it did not fix the problem on my phone.

              S
              Newcomer
              sattva
              Newcomer
              February 11, 2023

              Our yoga studio is having this same problem! From an android app the list is populated. I'm baffled. 

              K
              Newcomer
              KayG
              Newcomer
              February 11, 2023

              Yes, I’ve had the same problem with the iPad.  I’ve also had problems with Zoom on my Mac - when I screen share a video on full screen the whole screen share automatically pauses and won’t unpause. 

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