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I have a problem that the Zoom suddenly changes to widescreen since the last two weeks.
Several other users, including myself, are experiencing the same issue.
Temporarily, to solve the problem, uncheck the HD option in the video settings to restore the original ratio, but suddenly this happens again.
The same problem has been reported previously.
Regarding this issue, I would appreciate it if someone could tell me how to solve it.
Hey @JongSun, it's been some time. How is the widescreen issue? Is it still occurring? Have you tried updating Zoom to the latest version to see if that resolves the issue?
Yes. I am having the same problem. It looks really crazy with I have a nice green screen behind me and then all of a sudden the wide screen pops on and now there I am sitting in front of a green screen that looks too small. I notice that it happens when others join or when I go on and off mute but nothing consistent.
@RN This same issue was addressed here: https://devforum.zoom.us/t/host-screen-format-changes-on-its-own/37253/4
Looks like this is expected behavior. Zoom apparently assumes that 16:9 is always better than 4:3. In the linked issue Tommy from Zoom says "if bandwidth is good enough, the camera size will be updated to HD mode (16:9) automatically after someone joins the meeting which is HD enabled. This is the current design."
So you're issue is probably caused because someone joined your meeting that was set to 16:9, so Zoom "helpfully" changed yours to match.
Zoom - please give us the option to stay at 4:3 if we want to!
This issue has been happening with my Zoom for several months and has begun happening more frequently in recent weeks. It's pretty annoying.
Considering this thread is 2 years old, I believe I already know the answer to my next question, but are there any updates on this being resolved?