Registration for Zoomtopia is LIVE! Join us virtually or in person for the biggest event of the year and experience the future of AI-driven collaboration.Register today!
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
This has been a problem for me for over a year.
I use a Windows 10 PC, Zoom version 5.9.7 (3931).
If I am the ONLY person in a meeting (it could be my meeting or another meeting I joined) and I press "Start Video," Zoom's user interface begins to act extremely unresponsive/laggy for seconds at a time. The video feed from my camera will present normally, though (movements are always smooth and not lagging.)
To press the mute, stop video, view chat, or any other UI buttons, I have to hover the cursor over a button for ~5 seconds until the button's hover effect finally shows, and then it immediately hangs again for ~5 seconds or so. Clicking anything will not generate a response until 5 seconds or sometimes more. Even trying to move the Zoom app window around my 1st monitor (in a dual monitor setup) isn't responsive. I will click and drag the Zoom app window to a new position, and it will hang until a couple seconds have passed, then the window will jump to the new position.
Moments when Zoom's UI is responsive:
When I stop my video, Zoom acts normal again. Or, if my video is on in a meeting by myself, Zoom's UI is laggy and unresponsive UNTIL the moment someone else joins the meeting—when someone else is in a meeting with me, Zoom's UI responds normally if my video is on or off.
An odd instance when Zoom's UI will act normal, even when my video is set to ON, is if I were to drag the Zoom App window from my 1st monitor (Dell UP2516D) ONTO my 2nd monitor (Dell U2515HX). When the window jumps into the 2nd monitor (after the seconds of lagging,) suddenly the UI is responsive—I can click the buttons within Zoom's UI with immediate response and I can drag the Zoom window freely around my 2nd monitor with the placement taking affect in real-time.
Uninstalling and reinstalling Zoom does not help. I have updated windows over the months and nothing has changed.
Other applications that require use of my camera video do not have problems of being laggy or unresponsive.
Zoom version 5.9.7 (3931)
Windows 10 version 21H2
Motherboard: Asus ROG Strix X470-F Gaming
CPU: AMD Ryzen 7 3700X
RAM: 32GB DDR4 3600MHz
GPU: NVidia GeForce RTX 3080
Camera: Nikon D5100 linked using Elgato's Cam Link 4K
Monitor 1: Dell UP2516D
Monitor 2: Dell U2515HX
Solved! Go to Solution.
I've been experiencing the same thing. As with the OP, I have a very powerful, high-end system. This happened with my previous laptop as well, which wasn't quite as powerful, but still above average.
As with the OP, this only happens when I launch a meeting. I'm more or less unable to interact with Zoom until other people have joined the meeting. Given that this is happening on high-end systems, it seems like a software and/or configuration issue, rather than a network/bandwidth issue.
Current system specs:
Zoom version 5.12.2 (9281)
Windows 11 Pro version 22H2
System: MSI Creator Z16P B12UHST-039 16" QHD
CPU: Intel i9-12900H
RAM: 64GB DDR5 4800MHz
GPU: NVidia GeForce RTX 3080 Ti Laptop
Camera: Sony linked using Elgato's Cam Link 4K
Monitor 1: Built-in Laptop QHD display
Monitor 2: BenQ PD3220U, 32" 4k display