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Zoom refuses to play music in background


I run assessments via Zoom for which music is required. The attendees are asked to play via a speaker in the room as sharing computer sound is not possible for everyone since assessments  are conducted via mobile devices and without separate mics. Since a recent update Zoom is now filtering out all/any music rendering my job impossible. Does anyone have any information on if/when this will be fixed? Otherwise we'll have to drop Zoom and use a different platform.




Zoom Moderator
Zoom Moderator

Hi @Satine can you please share the version of Zoom they're currently running on their device? As well as checking for any updates and updating the Zoom application if available. Secondly, to share audio via mobile devices suggest looking into the KB on Sharing your iOS screen from the Zoom mobile app


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