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H
Newcomer
Hean
Newcomer
February 5, 2022
Solved

Zoom recording sent to me

  • February 5, 2022
  • 1 reply
  • 0 views

I have the url and pass code but the same message comes up ' you cannot view this recording. No permission' . the host confirms all restrictions lifted. Five recipients have the same problem

      Best answer by rn-zm

      Hi @Hean, it's been some time since you've posted this discussion! Suggest having the Host look into our KB on the settings for sharing cloud recordings. If that doesn't work, please submit a ticket to our Zoom technical support team so they can look into your issue further.

      1 reply

      R
      Community Manager
      rn-zmAnswer
      Community Manager
      May 26, 2022

      Hi @Hean, it's been some time since you've posted this discussion! Suggest having the Host look into our KB on the settings for sharing cloud recordings. If that doesn't work, please submit a ticket to our Zoom technical support team so they can look into your issue further.

        S
        Newcomer
        Stevenii2
        Newcomer
        August 6, 2024

        I cannot overcome the same issue.

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