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I am rolling out chromebooks as thin clients to our end users. We're using the Citrix Workspace app natively on ChromeOS. When I launch Zoom from within the VDI, the audio quality is very poor and the camera is not accessible. In the past, we had used the VDI plugin app to allow zoom to use the local system resources. There's a VDI plugin available for almost all platforms, but I am not seeing ChromeOS. Is there a way to improve the user experience on Citrix VDI via ChromeOS? Will a plugin be available in the future?
Unfortunately VDI Plug-in for ChromeOS is not available and the experience will not be optimum without it. Can you please reach out to your Zoom CSM to raise a feature request and find out about roadmap?