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Zoom meeting not responding

alvianerz
Listener

hi, I have difficulty entering the zoom meeting, every time I click join meeting I have to wait a long time for a pop up to fill in the meeting id and passcode and every time I want to turn on the camera the zoom meeting application is not responding, thank you

2 REPLIES 2

Bri
Zoom Moderator
Zoom Moderator

Hi @alvianerz! Is your app up-to-date? Also, how is the quality of your internet connection?

Yes, I have repeatedly installed Zoom Meeting, and my internet is fine because I have tried it on my cellphone. i think this happened since i updated windows 11, what should i do?