Zoom doesn't terminate when I close it

Forum|Forum|3 years ago
December 11, 2022
2 replies
2 views

The most recent versions of Zoom (I have 5.12.9 (10650))seem to think they're TSRs -- when I terminate them they stay resident in memory, keep me signed in, and only appear in the Windows Task Manager's process tab. How do I get Zoom to behave like a normal program and terminate completely when I shut it down?

Thanks.

Ray_Harwood

Community Super Champion | Customer

Hi, @paulbg,

Yes, Zoom is a TSR app. Many of us rely on it.

If you want to terminate the app, click the round Zoom icon in the task bar and click Exit:

I don't see a setting to change the default behavior.

P

paulbgAuthor

Newcomer

Nope, doesn't make any difference. Whether I try to close the app that way when signed in or signed out, or with or without closing it using the Windows [X] button at top right, Zoom remains resident in Windows Task Manager (Process tab) until and unless I force close it through WTM by telling it to "End Process."

J

Jameswalter

Newcomer

To minimize the Zoom desktop client window so that it continues to run in the background, right-click the Zoom icon in the task bar, then click Close window. To exit the Zoom desktop client, right-click the Zoom icon in the system tray (bottom-right corner), then click Exit

This may help,
James

P

paulbgAuthor

Newcomer

Please refer to my previous reply. You recommend "right-click the Zoom icon in the system tray (bottom-right corner), then click Exit," but I already know about that option and have already said that it doesn't work. "Exit" closes the desktop window and the tray icon, just as the Windows [X] button does, but both options leave the process Zoom.exe *32 running in Task Manager.

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