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Zoom crash with Kernel Panic - Mac OS Ventura - Macbook 15 2,9 GHz Quad-Core Intel Core i7

iamMax
Listener

When using zoom my computer often crash. Have tried limit the programs that are open and traded with or with our any extra hardware connected (adapters, screens, cameras, etc.). I suspect that it is the syncing ti iCloud (bird) that cause the crash but not sure. I sync my whole desktop and documents and photos - a lot of stuff. Attached the last crash report. Something with the memory I suspect but do not what. Any ideas? 

 

 

1 REPLY 1

Bri
Zoom Moderator
Zoom Moderator

Hi @iamMax ! Are you experiencing this issue when you're screen sharing? If that's the case, I would recommend checking out this article from our Zoom knowledge base that was recently updated: https://support.zoom.us/hc/en-us/articles/14000196278541 

 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?