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Zoom automatic paused screen sharing.

BadeGate
Listener

Zoom automatic paused screen sharing when I shared YouTube and made it full screen.  And I can not turn it off.  But sharing was continue when I restore YouTube.  Why?

5 REPLIES 5

Charity00
Listener

I have encountered the same problem recently. I didn't have this problem before. Did you manage to find a solution? Can anyone in the forum help? 

JennyL
Listener

I have the same  problem.  Going to report it to Zoom support

Would you be able to share their responses here as mine is a free account and don’t have access to submit web tickets or chat with live agent. 🙏🏻

NormandReach
Listener

Same happening here - with a paid account. 

As soon as I click share, zoom minimizes (as before), the sharing toolbar shows up (as before). However the controls are orange, and says "Your screen sharing is paused". When I click the Resume Share button, the shared app's title bar flashes once, and I am back to screen sharing is paused.

JennyL
Listener

My problem manifested itself when trying to share video using Safari as the browser on Mac.  The share screen paused when I tried to maximise the video.  I took the following steps suggested by Zoom support, who were very helpful:

1.   Download latest Zoom version

2.  Clear cache for Zoom sites

3.  In Settings>Privacy>Accessibility enable Zoom

4.  Reboot

 

This worked for me - I hope it works for you also!