Ready to set up and use Zoom, but aren't sure where to start? Begin with our onboarding support experience for everything you need to get started.

Get Started
Showing results for 
Search instead for 
Did you mean: 

Zoom Keeps Hanging


In the middle of a meeting my zoom stops responding to any clicks and I am unable to click on any option (mic, video, x etc) then after some time the sound stops coming and i unable to hear anything and the video of the other person stops too. 

i have to force stop the application numerous times and this problem still occurs at least four times in one meeting



I have the exact same problem, I have tried uninstalling and reinstalling zoom, but still stuck on the same issue.


I am also facing the same issue, i cant press any necessary buttons  either when it hangs.... i have shut it by task manager.. i got disconnected 9 times in an examination meeting. If anyone has any solution please reply.


Zoom Moderator

Hi @BirathKaur @pavel_1806146 @Olayiwola , it's been some time since you've posted this discussion but have you tried updating your Zoom client, again? Or uninstalled and reinstalled? You can also check out our troubleshooting steps when using WiFi here


Leverage cool features and how to's from the Community Help Center. If my reply helped, don't forget to click the accept as solution button! ⤵️