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Zoom Keeps Hanging

BirathKaur
Observer

In the middle of a meeting my zoom stops responding to any clicks and I am unable to click on any option (mic, video, x etc) then after some time the sound stops coming and i unable to hear anything and the video of the other person stops too. 

i have to force stop the application numerous times and this problem still occurs at least four times in one meeting

3 REPLIES 3

Olayiwola
Observer

I have the exact same problem, I have tried uninstalling and reinstalling zoom, but still stuck on the same issue.

pavel_1806146
Observer

I am also facing the same issue, i cant press any necessary buttons  either when it hangs.... i have shut it by task manager.. i got disconnected 9 times in an examination meeting. If anyone has any solution please reply.

 

RN
Zoom Moderator

Hi @BirathKaur @pavel_1806146 @Olayiwola , it's been some time since you've posted this discussion but have you tried updating your Zoom client, again? Or uninstalled and reinstalled? You can also check out our troubleshooting steps when using WiFi here support.zoom.us/hc/en-us/articles/201362463

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