Zoom Error 13224 - Unable to Join the Meeting

[miniecastro]

I experience this error when I try to start a meeting or join meetings now. It says "Unable to Join the Meeting" Error Code: 13224. What could I do for this? I have a Zoom user license now. I have tried sending a report but nothing has changed. My devices are a desktop and Android phone. The error shows on both devices.

[Creola · Accepted solution]

Hi @miniecastro ,

You can review the information provided in this article https://support.zoom.us/hc/en-us/articles/18985406197261-Zoom-error-code-13224

Thank you,

[Mika_F]

What I saw from your article
"We cannot provide a comprehensive solution"

[neng_imong]

Hi Creola, your response is not really helpful since its said cannot provide a comprehensive solution. at least share why this issue arose and what Zoom can do to resolve this, please!

I also received this error code yesterday. have sent multiple reports, but no response yet. I am a Zoom pro plan, just subscribed on 28 August, but I cannot use my Zoom as a host nor join a meeting. 

[SMOKER]

No help at all, we paid for a year subscription, we need a proper assistance 

[zzq1005]

问题没有解决，浪费了我们一年的订阅费，以后不再订阅了。zoom软件让人很失望。

[Mika_F]

Is there anyone who can help us?
How can we solve the certification issue?

[Mika_F]

Who can help us?