Zoom App Emptied My Drive C

Forum|Forum|4 years ago
August 19, 2021
2 replies
5 views

I found out that \Zoom\data\WebviewCache\wpvhcxiwqm2ueaiwq7ruma\zoomapps\vgq4KppeTSuucqC8ckGAYA_PT\EBWebView\BrowserMetrics is dumping files here. This can empty my drive c space. As a workaround, I uninstall then install again the app just to recover my storage.

How do I fix this? Please help.

Ekta_Mutyalwar

Community Champion | Employee

Hello @sheilafrancisco ,

Thanks for reaching out and writing us on the community.

This has been reported to our engineering team and we are looking for a possible solution already. Meanwhile, please could you try the below two workarounds and see if that helps:

> Please follow the given steps: Disable BrowserMetric for Microsoft Edge

OR

> Disable Zoom app from the web portal by signing into zoom.us --> Navigate to settings --> Zoom Apps --> Disable 'Zoom Apps Quick Launch Button'

We will keep you posted as we hear back from our team.