cancel
Showing results for 
Search instead for 
Did you mean: 

Zoom App Emptied My Drive C

sheilafrancisco
Listener

I found out that \Zoom\data\WebviewCache\wpvhcxiwqm2ueaiwq7ruma\zoomapps\vgq4KppeTSuucqC8ckGAYA_PT\EBWebView\BrowserMetrics is dumping files here. This can empty my drive c space. As a workaround, I uninstall then install again the app just to recover my storage.

 

How do I fix this? Please help.

2 REPLIES 2

Ekta_Mutyalwar
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @sheilafrancisco ,

 

Thanks for reaching out and writing us on the community.

 

This has been reported to our engineering team and we are looking for a possible solution already. Meanwhile, please could you try the below two workarounds and see if that helps: 

 

> Please follow the given steps: Disable BrowserMetric for Microsoft Edge

 

OR

 

> Disable Zoom app from the web portal by signing into zoom.us --> Navigate to settings --> Zoom Apps --> Disable 'Zoom Apps Quick Launch Button'

 

We will keep you posted as we hear back from our team.

 

 

 

mahithgujjugmai
Listener

no