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Your account has used 95% of the available cloud recording storage. Cloud recording will be disabled

MichelleH33
Newcomer
Newcomer

‎2023-05-26 08:12 AM

Hi,

I keep getting this message (Your account has used 95% of the available cloud recording storage. Cloud recording will be disabled once your account usage reaches 100%. Purchase additional storage to preserve and maintain your recordings).

Just wondering if anyone can help me download my recordings from the cloud - as I'd like to use them later (to write some notes)? Thank you!

Michelle

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-05-26 03:34 PM

Welcome to the Zoom Community, @MichelleH33.

 

See this Zoom Support article for information on Cloud Recordings:

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

 

Search for "download" in that article to find out how to download a Cloud recording.


Ray -- check out the GoodClix website or the Z-SPAN website.
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