Why my Oppo A94 has no virtual background? | Community
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JayPeeCee0527
Newcomer
January 2, 2022
Question

Why my Oppo A94 has no virtual background?

  • January 2, 2022
  • 2 replies
  • 3 views
No text available

    2 replies

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    January 2, 2022

    Hello,
    My name is Brandon. Thanks for joining the Zoom Community! Please make sure that your Oppo A94 meets the System Requirements for Virtual Backgrounds, please. 

     

    I hope that this helps. 

    B!

    J
    Newcomer
    JayPeeCee0527Author
    Newcomer
    February 27, 2022

    Hello..all of the system requirements is met by my cellphone

     

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    February 28, 2022

    Hello @JayPeeCee0527, 

     

     Have you attempted to remove the Zoom application and reinstalled it back to your Cellphone to see if the issue is cleared up with a simple reinstallation?

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    February 28, 2022

    Yes i already done it .but still no background

     


    Hello @JayPeeCee0527, 

     

     Can you submit a support ticket regarding this issue with a meeting ID where you have replicated this issue and provide me with the ticket number? I can look on the backend for you and see where this issue is coming from. 😃

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