Where did my cloud recording go? | Community
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H
Newcomer
HNrp
Newcomer
April 18, 2022
Question

Where did my cloud recording go?

  • April 18, 2022
  • 3 replies
  • 307 views

I just hosted a meeting and recorded it to Zoom Cloud.  At the end of the meeting I clicked leave meeting like everyone else and that was it.  I thought that was where/when I would name etc my recording.  But my recording is nowhere to be found.   What did I do wrong and can I find it ?

    3 replies

    H
    Community Champion | Employee
    Happytohelp123
    Community Champion | Employee
    April 18, 2022

    Hello! @HNrp 

     

    Check out this link to see where the video's should be stored: https://support.zoom.us/hc/en-us/articles/206277393

     

    If you recorded locally, be sure to follow the guide on converting your local recordings with the desktop client.

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

      J
      Newcomer
      JepZoom
      Newcomer
      April 18, 2022

      If you are certain that you recorded your meeting through the cloud, you should locate your cloud recording here: https://zoom.us/recording

      Recordings started by co-hosts will only appear in the host's list of recordings in the Zoom web portal, this means that the cloud recording will always go to the original host's cloud recording tab.

        H
        Newcomer
        HNrpAuthor
        Newcomer
        April 18, 2022

        Thanks for this information, I didn't know about the host/co-host difference when it came to recording.   I did record to the cloud, but panicked too soon.  Right after asking this question I got an email from Zoom telling me where to find my video.  I thought at the end of the meeting I had to do something, like ask Zoom to save the vide, name the video, something.  Zoom did it all, did it right and without giving me a chance to screw it up.  

          Bri
          Community Manager
          Bri
          Community Manager
          April 21, 2022

          Hi @HNrp! If any of these responses answered your question, don’t forget to mark the reply as an accepted solution ✅😎

          J
          Newcomer
          JepZoom
          Newcomer
          April 23, 2022

          Hi, I just wanted to check in and see if my response has been of help to you. If so, it will be greatly appreciated if you can click the 'Accept as Solution' button.

          This will be a great help to the community and to people who are having the same concern and are looking for answers.

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