When Trying to Register for Meeting Guests are Getting Error Message

Hello,

Do you have Require authentication to join turned on,  as well as registration required?

Regards

Hi @User19791115, thank you for posting for the first time! 

In this case, participants trying to register to this meeting will need to register using a Zoom account. If they did not register with an email associated with a Zoom account they they will receive the message: “This meeting is for authorized registrants only please use another email address”.  If you would like to allow the registrants to register to your Zoom meeting without a Zoom account you can disable this setting by logging in to your Zoom account web portal > Meetings > Click upcoming meeting then locate the desired meeting and select Edit> under Security uncheck the "Require authentication to join: Zoom login" and click save.

For more information on authentication & security: https://support.zoom.us/hc/en-us/articles/360037117472

I hope this helps!

Carla,
Zoom Community Team

Yes, the below snip is the fix to this problem:

In this case, participants trying to register to this meeting will need to register using a Zoom account. If they did not register with an email associated with a Zoom account they they will receive the message: “This meeting is for authorized registrants only please use another email address”.  If you would like to allow the registrants to register to your Zoom meeting without a Zoom account you can disable this setting by logging in to your Zoom account web portal > Meetings > Click upcoming meeting then locate the desired meeting and select Edit> under Security uncheck the "Require authentication to join: Zoom login" and click save.

Thank you!