Waiting room message

 I am having the same problem - anyone know how to fix this??

Hello @Chrissy2 @TA9!

Could you please try following the steps outlined in this article to customize the waiting room message: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059359#h_57118d8b-1498-4c4c-a520-f8a5815930a7

IMPORTANT TO NOTE:

• You will need to enable Waiting Room before you have the option to customize it. If the Waiting Room has been previously customized at the user level then disabled after, when Waiting Room is enabled in a meeting's settings, the meeting will use the user-level setting until it has been reset, or theaccount setting has been locked.
• Customized Waiting Rooms are only visible when the meeting is scheduled with Waiting Room enabled. If enabled during a live meeting through the in-meeting security controls, participants will see the default Waiting Room.

Please keep me updated on your progress.

Thank you!