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Waiting Room Logo Not Uploading Logo


In "Customize waiting room," the ability to upload a logo by an administrator no longer functions. The upload logo button appears operational, and yet it is not.

Screen Shot 2022-09-27 at 6.54.16 PM.png



Community Champion | Customer
Community Champion | Customer

Hi, @lisaa,


What type of drvice and operating system are you using?  Also keep in mind there are restrictions as to file your and size; if the image it are shoot to upload doesn’t meet those requirements, it won’t upload.


I just updated mine and it’s working fine. But I did have to try twice, both at the user level and the admin level. Not sure why that is, but be persistent if it doesn’t work at first. 

Ray - / aka "Old Desert Lizard"
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