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Newcomer
August 30, 2021
Question

Virtual Backgrounds Linux (Client v5.7.6 29123.0808)

  • August 30, 2021
  • 5 replies
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I am using the Linux Zoom Client (v5.7.6 29123.0808) and the Virtual Background setting simply does not work: the only setting that works is None (which shows the camera). All other settings result in a black screen regardless of whether or not green screen has been checked off. (Before v5.7.6 background pictures could be shown with a colour selected --not even this works. I am not using a green screen.) There are no messages output saying such cannot be used. In the zoom.us web UI virtual backgrounds is enabled (and I have tried this with same result using more than one  account).

 

My hardware: CPU: AMD Ryzen Threadripper PRO 3955WX 16-Cores; Video: Advanced Micro Devices, Inc. [AMD/ATI] Navi 14 [Radeon Pro W5500]

5 replies

muon12Author
Newcomer
August 30, 2021

I have tried manually downloading the zoom_x86_64.tar.xz file from the Zoom Download Center ( https://zoom.us/download ) for Other Linux OS --and it works if one runs "ZoomLauncher". Directly running Zoom outputs:

 

zoom started.
Client: Breakpad is using Single Client Mode! client fd = -1
./zoom: symbol lookup error: /home/muon/Downloads/z/zoom/imageformats/libqsvg.so: undefined symbol: _Z
dlPvm, version Qt_5

Newcomer
November 22, 2021

+1

I can check 'I have a green screen' (which obviously I don't) and get a broken background image, or I can leave it unchecked and get just black if I select anything other than 'none' for virtual background. have tried multiple accounts/logging out and in after enabling

 

zoom v: 5.8.4.210 

CPU: AMD Ryzen 7 3700X

video: NVIDIA GeForce RTX 3060

 

 

Newcomer
January 29, 2022

I have exactly the same problem with the snap Telegram Version 5.9... it used to work before.

 

I have Ubuntu 20.04 ... Intel core i5

ademkucukoglu
Newcomer
Newcomer
March 14, 2022

I have same problem with Ubuntu 20.04 . Do you still have the same problem?

muon12Author
Newcomer
March 14, 2022

I have found it is best to download the .tar.gz Linux release from Zoom's website and to run that instead of using packages distributed with various Linux distributions. While this requires manually updating those packages and adding a menu item to easily run Zoom, doing this appears enables everything to work properly.

 

(To fix far too big windows when using 4K monitors under KDE start Zoom using a script running with this QT_SCALE_FACTOR=0.5 $HOME/sw/zoom/ZoomLauncher "$@" to reduce the size by 50%.)

ademkucukoglu
Newcomer
Newcomer
March 14, 2022

It worked on my computer, Thanks a lot. 😄