Virtual Background No Green Screen Help | Community
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S
Newcomer
sks1
Newcomer
October 20, 2022
Question

Virtual Background No Green Screen Help

  • October 20, 2022
  • 1 reply
  • 5 views

I am still having issues with uploading a virtual background without green screen and I believe that I have met the requirements, can someone help me with what I may be missing please?

 

 

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    October 21, 2022

    Hey @sks1 you will need to meet the following: 

    • Image only without a green screen

      • Zoom desktop client, 4.6.0 or higher
      • macOS version 10.13 or higher
      • Supported processors
        • Apple M1  
        • i5-6000 or higher
          Note: 6th generation i5 dual-core processor, requires macOS 10.14 or higher
        • i7-4000 or higher

    To look into the specifics of your processor (dual-core intel core i5), the processor is a (5257U), which doesn't meet the minimum requirements of an intel processor of i5-6000 or higher

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