Video problem | Community
Skip to main content
K
Newcomer
KD4
Newcomer
February 16, 2022
Question

Video problem

  • February 16, 2022
  • 1 reply
  • 0 views

Updated Zoom software, I use a Logitech HD C270 webcam.  Zoom testing shows good in Settings but when I'm participating in a Zoom meeting all I get is a blank screen.  I've looked at any and all boxes and nothing is telling me I've overlooked something.  Also, I updated my driver as well.  Still no luck. 

 

    1 reply

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    October 28, 2022

    Hi @KD4, I know it has been a while since you initially posted, and I apologize for just now seeing your post! I definitely want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

     

    Carla,
    Zoom Community Team

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.