Video is jumping

Forum|Forum|3 years ago
January 20, 2023
2 replies
19 views

Hi, just noticed video is jumping.

Perfectly fine before, only thing different is I have updated windows to 10 recently not sure if related.

Any suggestions to stop it? Thanks

Best answer by Aline8

Sorry, yes, I mean when in a meeting, the camera icon which is bottom left.

A

Aline8

Newcomer

I had this too and someone helped me. Go to the stop-start video icon, click on the up arrow. Click on 'video settings' and a new window will open. Click on 'Advanced' and another window will open. Untick/uncheck the box next to the setting for 'Optimise video quality with de-noise'. that's it. Close the window and your video stream will be fixed. Thanks to Thom R. for helping me with this last weekend!