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Video didn't finish rendering, still available?

Peter_A
Listener

Hello.  A meeting that I has hosted was finished and the video recording was rendering, when I accidentally quit the application.  Is there any way to still get a copy of the recording?

 

Greetings,

Peter

1 ACCEPTED SOLUTION

RN
Zoom Moderator
Zoom Moderator

Hey @Peter_A, suggest looking into the KB on Troubleshooting local recording issues and follow up on How to troubleshoot a failure to convert a local recording

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

View solution in original post

3 REPLIES 3

crchan123
Note Taker | Zoom Employee
Note Taker | Zoom Employee

Hi @Peter_A! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, can you let me know if you recorded onto your local computer or to the cloud? 

No not any more 

RN
Zoom Moderator
Zoom Moderator

Hey @Peter_A, suggest looking into the KB on Troubleshooting local recording issues and follow up on How to troubleshoot a failure to convert a local recording

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️