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Newcomer
Khaled3
Newcomer
November 8, 2021
Question

Upgraded to pro

  • November 8, 2021
  • 2 replies
  • 1 view

I upgraded to pro on 5th on November and still my time is limited for 40 minutes and still basic not pro why is that?? For 24 h now iam sending mails chat tickets with your support and nothing happened  no solutions no answers just the auto answers please I need help 

      2 replies

      Rupert
      Community Champion | Customer
      Rupert
      Community Champion | Customer
      November 8, 2021

      Hi @Khaled3 

       

      Having purchased a license, you will actually need to assign it to your own user profile under: https://zoom.us/account/user#/

       

        A
        Newcomer
        anup_23
        Newcomer
        December 12, 2021

        same problem with me

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