Hi there,
Thank you for your response. I’m replying on behalf of Alan Kirschner as I was the person running the specific meeting that we’re referring to on Alan Kirschner’s Zoom account.
We did upgrade, for 1 month, to large meetings about 1 week before the workshop took place. The account holder, Alan Kirschner, was assigned to the host, Alan Kirschner as we used his Zoom account for the large meeting. We only have 1 other user and that is me, Kirsty Stockdale.
Is there any other reason why we could have issues? Is there perhaps a ‘waiting room’ limit that needed to be set up to receive up to 1000 participants? We cannot think as to why the participants trying to join the meeting, were receiving the maximum limit message.
With warm regards
Kirsty