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Unstable internet causes audio loss but not video??

JohnCross
Listener

I've been getting some odd behaviour with Zoom that seems to go against what I would expect so i thought I'd post to see if anyone had experienced similar...

 

During video meetings I am frequently getting the audio dropping out and a notification of "your internet connection is unstable" appearing. What is unusual is that the video continues without any problem what-so-ever! Obviously video uses much more bandwidth than audio so I would expect the video to freeze, perhaps with the audio continuing.

 

I dont seem to get any other internet connection issues. I have a 100mb connection and can happily stream 4K movies. But even if the connection is poor - surely it would affect the Zoom video more than the audio? If the audio problem is related to the sound drivers or headphones, why would I get a notification about connection instability?

 

Has anyone experienced a similar issue? 

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