'Unknown error occurred' | Community
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H
Newcomer
Hashmat
Newcomer
March 21, 2022
Question

'Unknown error occurred'

  • March 21, 2022
  • 1 reply
  • 0 views

I keep getting this message and I don't know what to do! This just started happening and i've tried deleting and re-installing the app and nothing has worked.

    1 reply

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    March 21, 2022

    @Hashmat the error is indicating that your machine is having trouble connecting to the Zoom servers.  Can you please try clearing your browser cache and trying again?

    H
    Newcomer
    HashmatAuthor
    Newcomer
    March 21, 2022

    I just tried that and it still didn't work!

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    March 21, 2022

    Are you running through a proxy or VPN? 

     

    We will likely have to open a support ticket since I would not be able to investigate any issues through community.

     

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