Unable to set virtual background for iPad Air 2 | Community
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Newcomer
Josephine96
Newcomer
April 14, 2023
Question

Unable to set virtual background for iPad Air 2

  • April 14, 2023
  • 1 reply
  • 0 views

Hi, I am using the same email to login to zoom for laptop & IPad. Virtual background already setup in laptop. But when I use iPad, virtual background does not show. I try to search for changing of virtual background function but could not find in setting.

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    April 20, 2023

    Hi @Josephine96 this is because the iPad Air 2 does not meet the Virtual Background requirements, as the The iPad Air 2 is the second-generation iPad Air. 

     

    • Zoom mobile app, Global minimum version or higher
    • iPhone 8, 8+, X, or newer models
    • 5th and 6th generation 9.7" iPad
    • 7th generation and higher 10.2” iPad
    • iPad Pro
      Terms & ConditionsAccessibility statement
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