Showing results for 
Search instead for 
Did you mean: 

Unable to login


I'm unable to login using my google account on Mac. It says connection error. Connection is just fine/ I have tried restarting the computer and reinstalling zoom as well. Issue not resolved. I run class for my business via zoom and its impacting all my work. 


Zoom Moderator
Zoom Moderator

Hey @SBZ, it's been some time since you've run into this problem. Are you still experiencing this issue? You can also try creating Zoom credentials, by going to and using the same email address to your Google account. After doing so, you'll have Zoom credentials to log into your Zoom account. Log out and sign back into your Zoom Desktop Client and Zoom web portal with your Zoom credentials and see if that helps!


Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️