UNWANTED DEFAULT EMAIL | Community
Skip to main content
T
Newcomer
Tur
Newcomer
January 9, 2022
Question

UNWANTED DEFAULT EMAIL

  • January 9, 2022
  • 1 reply
  • 1 view

Hi, just purchased PRO. The same issue continues as with the free version: when sending invites through default email A FAMILY MEMBER'S GMAIL EMAIL ADDRESS appears only. I am unable to change this. Giving me grey hair right now. Please can someone help??

 

(Yes, my profile has my correct email address, and I sign in using my personal email address and yes, I already tried uninstalling and installing Zoom again. None of this helps. I cannot send out email invites under someone else's name. We truly don't know what to do.)

    1 reply

    Arps
    Community Champion | Employee
    Arps
    Community Champion | Employee
    January 10, 2022

    Hello!  
    I'm sorry that it's giving you trouble.  What integration are you using to generate and send the meeting invites?

    R
    Newcomer
    Rachel6
    Newcomer
    January 25, 2022

    Hi

     

    I am having the same problem, I'm not sure what you mean, I am using the option on Zoom to email invites and it defaults to an old gmail address, I want to send from my personal outlook address, can you advise?

    Many thanks

    Rachel

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.