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Time Difference on Calendly integration

TAUKPublish
Listener

I have installed Calendly and tested it and it worked fine.  However, when I integrated with Zoom it set up the meeting an hour earlier.  My Zoom is set up as GMT and so is Calendly.  I have even checked the setting on my PC and they are also set up for the correct time zone.  Any suggestions?

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey there, @TAUKPublish, I'm a Calendly user too.

 

I've not experienced this issue, but let me see if I can help.  Where are you seeing the 1-hour difference?  Are they showing up in your Zoom client app 1 hour off?  Or are you getting Calendly reminders that are an hour off?  Or in Outlook or other calendar systems?  Are you physically located in a time zone different than GMT?

 

One other thing comes to mind when it's just an hour off:  Somewhere something might be making an adjustment for Daylight Saving Time (DST).  See this Calendly article which might help:

https://help.calendly.com/hc/en-us/articles/223193508-Time-zones 


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

jallan77
Listener

I have this same issue too.  Meeting appears in Zoom one hour earlier than actual meeting booked in Calendly.

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @jallan77,

 

This is almost always a time zone mismatch/selection issue.

 

In Calendly, go to your Profile page and look for the Time Zone entry (https://calendly.com/account/settings/profile)  Mine looks like this:

Ray_Harwood_0-1663271264858.png

 

Go to Zoom (https://zoom.us/profile) and look for Time Zone on the profile page.  Mine looks like this:

Ray_Harwood_1-1663271367840.png

The two systems use a slightly different selection method, but the two time zones should look the same somehow, somewhere.  If you can't figure out a difference, bring a screen shot of the two here, and I'll look into it.

 


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !