cancel
Showing results for 
Search instead for 
Did you mean: 

Sharing content with JBL Quantum 400 headset

RichieV02301
Listener

I have a new JBL Quantum 400 USB wired headset that I'd like to use in a Zoom meeting. The problem comes when I attempt to share anything that has audio content. It seems Zoom sees the headphones on the headset as "Chat" earphones, while Windows sees them as "Game" headphones. I cannot select my Zoom speaker to be the "Game" headphones, nor can I set Windows to use the "Chat" earphones output while I have Zoom open. The net result is that no one in the meeting is able to hear anything I share in the meeting.

 

Any thoughts?

1 ACCEPTED SOLUTION

RichieV02301
Listener

Saw that the best option was to not use this headset as a USB headset and use the 3.5mm cable instead. This will make Windows and Zoom see the headset as normal speakers and microphone, so that solves the sharing issue.

View solution in original post

1 REPLY 1

RichieV02301
Listener

Saw that the best option was to not use this headset as a USB headset and use the 3.5mm cable instead. This will make Windows and Zoom see the headset as normal speakers and microphone, so that solves the sharing issue.