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Screen Sharing overexposure/flashing

yuming
Listener

When I share the screen, the screen I shared is always overexposure, which is abnormal and hard to see, once I move my mouse or slide down the page I am sharing. But if I don't slide up/down the page I am sharing (don't move the mouse) for three to ten seconds, the screen I shared became normal. I don't know why and it seems no one had similar questions.

Looking forward to any potential solutions. Thanks in advance!

 

4 REPLIES 4

yuming
Listener

I attached two figures as an explanation. One is what others see from my shared screen and the other is what is it supposed to be.

willjoe
Attendee

Increase or decrease Microsoft Teams screen resolution on web
Press the CTRL and + keys to zoom into your Teams App user interface.
Press the CTRL and – keys to zoom out your Teams App user interface.
Press the CTRL and 0 keys to return to the default Zoom ratio (100%).

 

Regards,

Will

Hi, thank you so much for your reply. But it seems that this solution doesn't work for me.

CarlaA
Zoom Moderator
Zoom Moderator

Hello! Thank you for your contributions to the Zoom Community!

 

There was a reported bug where a subset of users experienced their camera flashing and glitching while using Zoom. Please follow the steps in this article to fix this issue: Camera flashing and glitching after update.

Please note that rebooting your device after uninstalling Zoom is an essential step. 

 

I hope this helps!

Carla,
Zoom Community Team

 


Carla (she/her/hers)
Zoom Community Team
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