Scheduling Privilege disappeared from Outlook plug-in? | Community
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swoolard
Newcomer
September 2, 2022
Question

Scheduling Privilege disappeared from Outlook plug-in?

  • September 2, 2022
  • 2 replies
  • 1 view

One of our users has scheduling privilege over several other staff members. Recently, the option for that has disappeared from her Outlook Zoom plug-in, but it still shows up in the Zoom desktop app. Any ideas why this happened?

2 replies

Ohkawa
Community Champion | Customer
Ohkawa
Community Champion | Customer
September 3, 2022

Hi, @swoolard 

 

I am often inquired about this by internal users.
It is an issue on the part of Outlook that sometimes disables some Plugins after an update that takes place in the background. This is not specific to the Zoom Plugin and seems to be a kind of bug.
You can re-enable the Zoom Plugin in the settings menu of the Outlook plugin.

S
Newcomer
swoolardAuthor
Newcomer
September 6, 2022

The plug-in is still enabled, so that won't work. I've tried disabling and re-enabling it too.

    H
    Newcomer
    hbrad
    Newcomer
    March 29, 2023

    I am having the same trouble -- did you figure out why the "schedule for" disappeared or how to get it back? Thanks!

    H
    Newcomer
    hbrad
    Newcomer
    March 29, 2023

    Aha, if you haven't figured it out yet, here's what the problem was for me --

     

    You were likely signed out, even though you're still able to create a zoom meeting. If you look at the very bottom of the plugin, it should say Signed In as ... then be blank, indicating you're not actually signed in. Sign out, then sign in once more, and it should be fixed.

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